Terms & Conditions
For new customers, the first three (3) orders will be Visa/MasterCard. Credit terms may be extended upon approval by our Credit Department. Standard terms are Net 30, 3% 10 days for customers in Ontario or Quebec and Net 37, 3% 17 days for the rest of Canada. Note: no early discounts will be honored with credit card payments; there is a $20 service charge on all returned cheques.
Naka Herbs & Vitamins reserves the right to hold back shipments. Overdue accounts that are beyond the stated terms will be charged interest of 1.5% per month (18% per annum) and may be submitted to a collection agency at our discretion. All collection costs with respect to payment of an outstanding invoice will be the customer’s responsibility.
Condition for Returns:
Returns must have a Return Authorization number from Naka Herbs & Vitamins.
Report all shortages to our Credits & Returns Department within 48 hours of receipt.
Please report all damages to our Credits & Returns Department within 48 hours. Please inspect goods when received and mark any damages on the bill of lading. Important – Please write “subject to inspection” on carrier bill of lading if the shipment cannot be checked at time of delivery. Neither Naka Herbs & Vitamins nor the common carrier will accept a credit claim for freight related damage, which has been accepted as delivered without notation.
Prices are subject to change without notice.
Backorders as indicated on the invoice are not calculated in the total amount of the invoice.
Naka Herbs & Vitamins ships items via a common carrier; if the total value does not reach minimum order values the customer will be responsible for a freight charge ($10.00).
Minimum order values are as follows:
Minimum Order For Free Shipping
|All other provinces||$300.00|
Minimum order is $ 100.00 (freight charge applies).
A heated truck surcharge may apply on products that are cold sensitive (Silicea Gel, Milk Thistle, and Veino Vital). The deadline for regular shipping of temperature sensitive products is October 31.